Elmer Blogger

Monday, October 03, 2005

The Global Office

Everytime I take a vacation, there always seems to be a possibility of heavy workload in the office. Many times project schedules do not block off days when the encoder or project manager takes a vacation or gets sick, the tendency is to squeeze development hours to the days when he or she is capable and present.

This brings to the discussion of global office. I often want to create a journal of my travels and one testament to this is the trip to Beijing in September last year. I was with Jun, Dodo, Melissa, Mike, Gino and Weng. It was a three month long piece I never bothered to edit out of excitement and exhaustion. (My "Amazing Race" trip to Singapore, KL and Bangkok exactly a year ago still is an unfinished true story.)

What global office is this all about? Well, I am bound to travel again soon, and the hazards of keeping the travel plans in wraps (limited to a few confidantes and direct boss in the office) soon blew my way. And even while I was on travel, I made sure I get contact with officemates who may need assistance in office task along the 15-baht per-15-minute cafes in Khaosan Road. Likely this is the product of technology where people are bound to take care of business in the office while on holiday. Men usually do much more than women, though.

With wireless connections, broadband access and telecommunications never thought possible not so long ago, office workers are assured that as they lay on the serene beaches of the Maldives, they are assured office operations are smoothly running. Got source codes or RFP templates to inquire? No problem, dial this person's number.

I also took the job of receiving calls and answering emails about product support which was kind of nervous and subject to insults of unsatisfied complaining clients. I was reluctant to call the main person who is 12 hours behind my time zone for fear of interrupting his lovely holiday with the family. But this is business, whether you are having headache or constipating, service must be at its best form.

When the "Amazing Race" commenced, it did not start in the haggling of tickets in the counter, it started when I was literally hopping in and out of the bus and prefer running to get the next train going to the airport. The culprit? My erratic behavior for details which still haunts me. I had to finish a multilingual mini site to be launch on the same hour of my flight.

Working from home has also been a preferred choice over coming to office on weekends. But my bed is just next to my PC and the effort of switching from sitting to lying burns only a few calories. Pffft. The next thing I realize is that it's the next day already with the computer silently grinning, humming over the supposed hard work at home.

Yes, technology gives you more convenience in working away from office. But it also diminishes the reasons (or alibis for the inefficient people like me) why you can't deliver a task at any given time.

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